OVERVIEW
Welcome to Promino Bags. The terms “we”, “us”, and “our” refer to Promino Bags. We operate this store and website, including all associated information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver the Services to you.
These Terms and Conditions (“Terms of Service” or “Terms”), along with our other policies, outline your rights and responsibilities when using our Services.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or territory of residence and that you consent to any minor dependents using the Services under your supervision.
To make a purchase, you may be asked to provide personal details such as your name, email address, billing and shipping addresses, and payment information. You confirm that all information provided is accurate, current, and complete, and that you have the authority to supply it.
You are responsible for safeguarding your account details and all activity on your account. Accounts cannot be transferred, sold, or licensed to another person.
SECTION 2 – OUR PRODUCTS
We aim to accurately display our products online; however, actual colours or finishes may vary due to device type and settings. Product descriptions, specifications, and availability may change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Orders are accepted at our discretion, and payment must be processed before acceptance. Once accepted, cancellations may not be possible. If your order cannot be fulfilled, we will contact you using the details provided.
All purchases are subject to our Refund Policy [LINK]. Products are sold for personal use only, not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts are subject to change without notice. Prices do not include taxes, shipping, or import duties unless stated otherwise. You agree to provide accurate and up-to-date payment and contact details to complete transactions.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk passes to you once goods are handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services, including text, images, graphics, designs, and trademarks, is owned by Promino Bags, our affiliates, or licensors, and is protected by applicable laws. You may not copy, reproduce, or use any content without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Your use of such tools is at your own risk, and you should review any applicable third-party terms before use.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party sites. We are not responsible for their content, policies, or services, and your use of such sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with Promino Bags. Shopify is not responsible for any transactions, products, or services provided by us.
SECTION 10 – PRIVACY POLICY
We collect and process your personal information in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using our Services, you consent to these practices.
SECTION 11 – FEEDBACK
By submitting any feedback, you grant us a perpetual, worldwide, royalty-free licence to use it for any purpose. You confirm you have the rights to the content you submit and that it does not infringe third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors or omissions in product descriptions, pricing, or availability without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use our Services for any unlawful or prohibited purposes, including transmitting harmful code, infringing on rights, or engaging in fraudulent or abusive conduct.
SECTION 14 – TERMINATION
We may suspend or terminate your access at any time without notice for breach of these Terms. Certain provisions will survive termination, including those on intellectual property, warranties, liability, and indemnities.
SECTION 15 – DISCLAIMER OF WARRANTIES
Except as required by law, our Services and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Promino Bags will not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Promino Bags, our affiliates, and service providers from any claims arising from your breach of these Terms or your misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found to be unlawful or unenforceable, the remainder will still apply to the fullest extent permitted by law.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver. These Terms constitute the full agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of South Australia, Australia. You agree to submit to the exclusive jurisdiction of the courts of South Australia.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. It is your responsibility to review them periodically. Continued use of the Services after changes are posted constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms can be sent to:
Promino Collections Pty Ltd
232 Unley Rd, Unley SA 5061, Australia
Email: sales@promino.com.au
Phone: +61 4 8599 1415